1. If you return a Product to us:
    1. because you have cancelled the Contract between us within the seven-day cooling-off period, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you gave notice of cancellation. In this case, we will refund the price of the product in full, excluding any applicable delivery charges. However, you are responsible for the cost of returning the item to us.
    2. or because you consider that the product is defective, we will examine the returned product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day, we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full, and any applicable delivery charges incurred.
    3. We will refund any money received from you via checkout using the same method originally used by you to pay for your purchase.

Need help?

Contact us at {email} for questions related to refunds and returns.